Terms & Conditions

Scope of service

Kalala Migration Services, trading as NEXTMOVE, provides migration support, relocation guidance and administrative assistance. Services are delivered as described at the time of booking.

Consultations

Consultation duration and fees are shown on the booking page. A booking is confirmed once the questionnaire is submitted and the payment is received. Please let us know as early as possible if you need to reschedule.

No guaranteed outcome

Decisions on visas, permits and residency are taken by the competent authorities. We do not and cannot guarantee any outcome, approval or processing time.

Client responsibilities

You are responsible for providing accurate and complete information and for submitting authentic documents.

Governing terms

These terms may be updated. The version published on this website at the time of your booking applies.